Hmm…

So, I have officially lost interest in this blog.

It’s unfortunate to say, especially since it has been less than a year, but beyond losing interest in the blog, I’ve also lost interest in my actual job.  Funnily enough, it’s not even customer related.  But I digress, and move on.

I am more than likely going to continue to share some work stories, but on my personal blog.  I’ll be keeping this one open long enough to save some of my entries, but otherwise, Vani Sells Books is coming to a bitter end.

Thanks to all who have been up keeping up!

So a few days ago, Biologist was finished her shift and she came to say goodbye to me before leaving.  We chatted a bit, and as we were, two clients came up to me at once.

One was a teenage girl, who approached me from the front of my counter.  The other, was an older woman who didn’t say hello or greet me in any sort of way, just immediately belted out some request.  I looked between the two for a second, and decided to serve the teenage girl first, since she had the decency to greet me beforehand.

She asks for something, I walk off and get it with her, she says thank you and leaves.  I go back to the counter to try and find the older woman, but apparently she has wandered off elsewhere.  Biologist is looking mildly annoyed, so I ask her what’s up.

Apparently, after I had left, the woman kept talking and Biologist, who wasn’t wearing a vest or a card around her neck, and had her purse with her, didn’t notice she was being spoken to.  The woman taps her on the shoulder, but not a gentle, pay-attention-to-me tap.. a flat-palmed, actually-caused-her-entire-upper-body-to-sway-sideways type of tap.  Biologist turns to her, and the woman starts to angrily repeat her request, but Biologist cuts her off and says, “Excuse, but I don’t work here!”  The woman deflates, makes some word of acknowledgement, and shuffles away.

All right, time to do a customer review:

  • Not saying hello or offering a greeting, this generally loses points right from the get-go
  • Not using simple visual cues such as a lack of uniform or that Biologist had her goddamn purse with her
  • Using enough force with your hand to almost shake somebody off-balance

It’s okay to interrupt employees who are talking to each other, especially if they are talking about something that isn’t work-related.  If we don’t notice you, it’s okay to say “Excuse me, I need some help.” because odds are, if it wasn’t work-related, and we’re talking about it on the floor, it wasn’t too important in the first place and we won’t mind being interrupted.  We are here to serve you.

What’s not okay is coming out of nowhere, belting out a demand for help without even bothering to say hi, and then, when you don’t get what you want, putting your hands on an employee.

I am keeping in mind that this was a very minor physical contact, and I have heard much worse stories.  But it still makes that customer an imbecile.

"I’m never shopping here ever again!"

countsilverwing:

retailrage:

image

No one sasses better than Maggie Smith.

Books are the perfect entertainment: no commercials, no batteries, hours of enjoyment for each dollar spent. What I wonder is why everybody doesn’t carry a book around for those inevitable dead spots in life.

-Stephen King

(via you-cant-stop-the-moriparty)

danisspot:

vanisellsbooks:

I have grown to severely hate the phrase “Oh there’s no price tag, I guess it’s free!!”

Stop.  Just stop.

You think you’re funny, but that phrase is more overused than the lower back tattoo, and you just sound like a goddamn tool.

You know what I think, whenever I hear somebody utter that sentence?

image

Half of them actually expect that

The sad, bitter truth, is that you’re absolutely correct.  *salutes*

I have grown to severely hate the phrase “Oh there’s no price tag, I guess it’s free!!”

Stop.  Just stop.

You think you’re funny, but that phrase is more overused than the lower back tattoo, and you just sound like a goddamn tool.

You know what I think, whenever I hear somebody utter that sentence?

erikjohnsonillustrator:

“The Ride” by Rodolphe Guenoden

(via toastyboobs)

I apologize once again for the lack of activity, I’ve been focusing on my primary blog, and have been lacking motivation for this one.

I will try to get back to my irregular scheduled posting soon!

workingatamovietheater:

when customers leave their kids with you and just disappear

workingatamovietheater:

when customers leave their kids with you and just disappear

(via theretailnetherworld)